Results: 1 - 9 of 9
Products Per Page
Products View Style
Displaying products 1 - 9 of 9.
As old as you feel - promoting age diversity at work
DVD style course with completion certificate only
"Age is something that doesn't matter unless you're a cheese... (Billie Burke) Does age matter where you work? Is everyone treated fairly? Is your diversity policy being implemented effectively? Both young and old can be discriminated against because of their age. But legislation now makes it
e.asywriter - using email effectively
DVD style course with completion certificate only
Do your emails really deliver? Arguably email is now the main form of communication in the workplace. But how well do we use it? It's very speed and ease of use can be a double edged sword. How often have you fired off a reply only to regret it? Or sent someone a confidential message and copied it around the organisation by mistake?
Giving feedback - emotional intelligence in action
DVD style course with completion certificate only
We give feedback day-in day-out, with our team and with our peers. Giving and receiving feedback happens all the time. Whether it’s a formal performance review, a coaching opportunity, or just ‘catching up’ by the coffee machine, feedback oils the process of managing people. An emotionally aware approa
It's Personal: for the customer and for you
DVD style course with completion certificate only
As consumers ourselves, we all know how important customer service is. Despite this we can find it hard to provide consistently good service in our own jobs. We’ve teamed up with Rick Stein and his team to demonstrate the skills and attitudes that underpin
The leadership/management mix
DVD style course with completion certificate only
What makes a good manager? What makes a good leader? Is leadership just a fashionable name for management or are the skills of leadership distinctly different? If leadership is different, what's the best mix of management and leadership for your job? In these challenging times getting it right is even
Live and Learn
DVD style course with completion certificate only
Take responsibility for your own learning - be a 3-D learner. We all need to go on learning if we are to survive and prosper in today's fast-changing and challenging environment. But it's no good waiting to have training 'done to us'. We need to be proactive and aware of our learning needs.
Managing - only just! managing performance under pressure
DVD style course with completion certificate only
Are you aware of how pressure effects your performance as a manager? As managers we can find ourselves squeezed between demands from ‘on high’ and resentments and lack of resources from below. With the phone constantly ringing and the emails flooding in, we can be stressed. We become inflexible, neglecting the very th
Recipe for health and safety
DVD style course with completion certificate only
Lifting something too heavy, tripping over trailing wires, overloading an electrical socket - all potential hazards that can cause a major accident. In Recipe for Health & Safety Rick Stein and his team at the Seafood Restaurant demonstrate how health and safety affects everyone in an organisation &ndas
Recipe for Success
DVD style course with completion certificate only
An inspirational case study for new managers, a shot in the arm for those already doing it. Managers with a technical or professional background can find themselves running a team with little formal training. It happened to TV chef and successful businessman Rick Stein.
Explore our Course Catalog
Categories
ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or commitment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.
Featured Content Providers
French and Spanish
